Frequently Asked Questions
Everything you need to know about shopping with Tantava.
Where do you ship?
We ship across India and worldwide.
How long will it take to dispatch and deliver my order?
Orders are usually dispatched within 2–3 business days.
Once dispatched, deliveries within India generally take 10–12 working days, depending on the location and courier service.
Delivery timelines are indicative and may vary due to unforeseen circumstances, holidays, or transit delays.
How can I track my order?
Once your order has been shipped, a tracking link will be shared with you through your registered contact details.
What payment methods do you accept?
We accept secure online payments through trusted payment gateways, including:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Other payment options provided through our payment partners
Do you offer Cash on Delivery (COD)?
Currently, Cash on Delivery is unavailable.
Can I cancel my order?
Orders cannot be cancelled once placed, as processing begins immediately after confirmation.
Do you offer exchanges?
Yes, exchanges are available only for:
- Size-related issues
- Incorrect products received
- Manufacturing defects
Exchange requests must be raised within 5 days of delivery.
Do you offer customization?
Currently, we do not offer size or print customization.
Are sale products eligible for exchange?
Sale or discounted products are eligible for exchange only in case of major manufacturing defects.
Are all products designed by Tantava?
Our collections include both thoughtfully designed pieces and carefully curated styles sourced from trusted partners.
How should I care for my garments?
- Dry clean festive and embellished garments.
- Gentle hand wash is recommended for everyday wear.
- Follow the care instructions provided with the product.
How can I get featured on your page?
Tag @_tantava on Instagram and share your look with us. We would love to feature your style.
Still have questions?
Email tantavafashion@gmail.com or WhatsApp +91 7558786317